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new member (Read 3,707 times)
BAB
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I'm an Autonerd

Posts: 3

fargo nd, North Dakota, USA
fargo nd
North Dakota
USA

Gender: male
new member
Mar 23rd, 2020 at 9:58am
 
Hello new member here, I have been thinking about getting a picoscope from autonerdz and am wondering why they no longer offer their training and support with purchase
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Tom Roberts
Autonerdz Administrator
Picogroup
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Autonerdz Founder

Posts: 8,595

Olympia, Washington, USA
Olympia
Washington
USA

Gender: male
Re: new member
Reply #1 - Mar 23rd, 2020 at 10:24am
 

Changes are occurring as a result of the pandemic and other issues.

At this time we do have custom kits with Picogroup resources included.  Give us a call.
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Tom Roberts
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MacDonalds Motorworks
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Posts: 87

Muskoka, Ontario, Canada
Muskoka
Ontario
Canada

Gender: male
Re: new member
Reply #2 - Mar 24th, 2020 at 10:51am
 
oh gee.. I too was just about to make the purchase I've been saving for the last 2 years (standard kit) when the covid-19 broke. I've now got those funds on hold as who knows what the future will hold. Tom, I know it's hard to forecast, but is your intention to return to offering the autonerdz training/support/resources once things settle down or may this be the end of that? (please say no!  Embarrassed)

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Seany Mac
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Posts: 197

Rochester, Washington, USA
Rochester
Washington
USA

Gender: male
Re: new member
Reply #3 - Mar 24th, 2020 at 10:57am
 
MacDonalds Motorworks wrote on Mar 24th, 2020 at 10:51am:
I too was just about to make the purchase


Since your profile shows you are in Canada, have you tried to contact our Canadian affiliate, Mike Jones?
https://www.mikejonesauto.com/

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MacDonalds Motorworks
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I'm an Autonerd

Posts: 87

Muskoka, Ontario, Canada
Muskoka
Ontario
Canada

Gender: male
Re: new member
Reply #4 - Mar 24th, 2020 at 10:59am
 
I have an email in to Mick right now actually!

Smiley
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Tom Roberts
Autonerdz Administrator
Picogroup
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Autonerdz Founder

Posts: 8,595

Olympia, Washington, USA
Olympia
Washington
USA

Gender: male
Re: new member
Reply #5 - Mar 24th, 2020 at 11:03am
 
MacDonalds Motorworks wrote on Mar 24th, 2020 at 10:51am:
is your intention to return to offering the autonerdz training/support/resources once things settle down or may this be the end of that?


Even if the office is shut down, the extensive online resources will be maintained.  After all, we still have the largest PicoScope automotive knowledge base in the world.
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Tom Roberts
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MacDonalds Motorworks
Junior Member
Picogroup
**
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I'm an Autonerd

Posts: 87

Muskoka, Ontario, Canada
Muskoka
Ontario
Canada

Gender: male
Re: new member
Reply #6 - Mar 24th, 2020 at 11:06am
 
gotcha... the scary part for me is to check that box that says "I understand that Autonerdz training and support is not included with this kit"... no.. I don't want to click that box!  Cry Cry
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