Mark,
Details on why we do what we do can be found on our FAQ page:
http://www.autonerdz.com/faq.htmGuess it boils down to the axiom time is money.
The reason that our PicoScope training and support is superior is not because we are smarter than everyone else. It's because we put more time and effort into it than anyone else can. It's pretty much all we do. We are the specialists. It takes a lot of time to develop and implement all the support and training resources we offer. The tutorials are only one part of it all. See the attached document. Ask anyone that uses it. It has value. It's like PicoScope itself....If you use it, it doesn't cost money.....it makes money.
On the other side..what is your time worth? How much is it worth to you to have PicoScope class whenever you want to? Saves a lot of time and frustration to have access to everything you need to reach your desired level of expertise. No one has ever told us they didn't get what they paid for and more.
And, yes. It was my wife's fault. She gets a dinner every time someone purchases a subscription or renews.
Went down like this....
She said...You sure are putting a lot of work into this support system. Why don't you put a $ value on it so people can see the added value? People tend to think free things are not of much value.
I said....I doubt anyone would buy it but that's a great idea.
She said....OK, I bet they do buy it...and I get a dinner every time they do.
As it turned out, they do buy it...many year after year.
OK, so that MBA came in handy....