TechSupport West Diagnostics and Equipment
Todd
Huggard began his automotive career in 1985 and became a licensed journeyman technician
with red seal endorsement in 1988. In addition he holds several ASE
endorsements.
Working extensively in the independent sector, Todd has dealt with nearly all makes and models on the road and has a great deal of Chrysler dealership experience.
For the past several years Todd has operated a mobile diagnostic service for shops in the Okanagan area of B.C. Now that Todd has moved to Edmonton, Alberta he has created TechSupport West Diagnostics and Equipment to help bring the Autonerdz experience to Western Canada.
Located in Edmonton,
Alberta, Todd has teamed up
with Autonerdz to combine his expertise with our PicoScope support and
training. Canadian technicians will benefit by purchasing their PicoScope
kits directly from TechSupport West Diagnostics and Equipment while still
enjoying the exclusive Autonerdz
PicoScope support and training system, as if they had purchased directly from
Autonerdz. This is the best of both worlds. No expensive shipping
and import duties associated with ordering from the states, plus the benefit of
local service and support. The now famous Autonerdz PicoScope support and
training package costs $650 USD per year, when purchased separately. With
full kits purchased from TechSupport West Diagnostics and Equipment, it’s
totally free and does not expire, or require renewal. We don’t sell just
equipment. We sell an experience. So, do your homework and check
around. You will find that we don’t have any competition. There is
only one smart choice for PicoScope for automotive in North America…. The
Autonerdz Team.
Todd Huggard
12223 103rd St
Edmonton, Alberta T5G 2K2
CANADA
(780) 722-5682
Users have called this support system the best in the industry.
(This
support is for the original equipment and purchaser only and non-transferable)
If you would like to see comments from PicoScope users visit the PicoScope Users Comments page.
· Toll Free Phone Support. No please hold hell or circular phone
trees. Calls are usually answered the same day. Call Auto-Know or
Autonerdz for support.
· Group Therapy With The Picotologist
Sessions. These
monthly live voice enabled Internet sessions enable users to interact with each
other exchanging files as well as helpful tips and techniques.
· Email Support. This is often a great way to get your issue
resolved. We can’t see what your doing on the phone but sending us your
data file allows us to see exactly what you are doing and helps us to give more
exacting suggestions.
· The PicoScope CD. This CD contains hours of PicoScope
training in Flash movie format and more. We have training on PicoScope 5
as well as the new PicoScope 6 versions. These will really help flatten
that learning curve and turbocharge your PicoScope experience
· The Autonerdz PicoScope Users Email
Group. This email
list serve connects you with our users world wide and enables you to share
files and offer tips or get help from the group. This is a great
enhancement for your PicoScope experience.
· The Autonerdz Community Forums. Access to the PicoScope Users section
of the Autonerdz Community
Forums. Now including web delivered Flash tutorial movies. Also
supplied on CD.
None of this is
meant to replace the fine direct Pico Technology factory support. This
package is meant to enhance your PicoScope experience. None of us has all
the answers and some issues require factory support. Also, We reserve the
right to go on vacation :-) Unlike the support subscription when
purchased separately, the support package that comes with a kit purchase from
TechSupport West Diagnostics and Equipment does not expire as long as you own
the equipment. However, if you upgrade your hardware by purchasing from
another supplier, obviously the support package no longer applies to you.
Be sure to talk to us before purchasing a newer model PicoScope. Loyalty
is well rewarded.